emergencies on life, property, and the environment. Lastly, training courses must train managers,
supervisors, and employees to actually manage emergencies, not just to talk about emergency
management.
9.10 Responsibility for Training. Installation Commanders must assume direct responsibility
for initiating, directing, supervising, and conducting all training pertaining to storage and
hazardous materials handling activity. Training is more effective when it is made a part of
operations and is not considered to be disconnected from the job. Operations personnel must
have a thorough knowledge of their work and must have the confidence of their associates and
subordinates. Operating supervisors must consider training an integral part of the daily
workload.
9.11 Support by Storage Managers. Since training is part of the daily workload, storage
managers must strongly support and participate in the program. Such support and participation
should ensure the necessary balance between operations and training, with the training program
receiving proper emphasis. It is important that this be a continuous program and not an isolated,
temporary interest.
9.12 Training Plan Content. The first step in installing a training program is to institute an
overall survey determining areas in which training is needed. Appendix G to this document has
been developed as a suggested means of determining possible areas in which training may be
needed and groups of personnel that might need the various types of training shown. Although
its emphasis is on depot personnel, the concepts may apply to other personnel as well. Since it is
possible that training could be needed in many or all of the areas indicated in appendix G,
priorities must be assigned so needs are met on the basis of urgency. An important point to
remember is that attempting too much training at one time will interfere with operations and
decrease training benefits. Thus, a well thought out and balanced plan, increasing or decreasing
in intensity and scope as conditions require, is essential to the success of a training program.
9.13 Kinds and Methods of Training
A. All key personnel shall receive general training in all hazardous materials procedures and
standard practices; in addition, they must receive detailed instructions in those procedures with
which they are specifically concerned. The amount of time devoted to training in each functional
item as well as in operational procedures should be determined by the complexity of the job and
the level of detail required.
B. A modified conference method of training with group participation and discussion, within
the bounds of the training objective and under the control and guidance of the leader, should be
used to present material related to principles of hazardous materials operations and detailed
operating procedures.
C. The last phase of the training program should concentrate on actual job instruction for
nonsupervisors. Included in this phase (but not confined to it) will be on-the-job instruction and
step-by-step demonstrations using working models of packaged hazardous materials, labels,
shipping papers, films, charts, diagrams, etc. Activities such as equipment operation, receipt
9-7
